Read Matthew
11
My time as a
newspaper manager gave me insights into our human condition that I might have
overlooked before. I had some unique
insights from my time in the Corps, but it was the newspaper that rounded out
my experience with people. Regardless of
the circumstances, service never met the expectations of some, mainly because
the expectation could never have been met by a newspaper.
A customer
would complain that the paper was supposed to be on the porch. I asked where it was. It was on the porch but a full 14 inches from
where it was the day before.
One of my
contemporaries received a photo from a subscriber with about 9 X’s taped on his
front porch where the paper had landed over the past two weeks. It wasn’t a bad grouping. Most of the masking tape X’s were only a few
inches apart. The manager asked the
subscriber to remove all of the X’s except the one where he wanted the paper so
both carrier and customer could agree on the target.
I had one
customer who despised his carrier. He
liked the paper but did not like the carrier.
If the paper was 10 minutes late, I got a call. Realize that the customer had his paper when
he called but he wanted to make sure that I knew he had waited for an extra 10
minutes. Usually, this was because the
truck from the Oklahoma City area had run late and put everyone else late in
turn.
That same
customer called me one rainy morning to tell me that he did not get a
paper. I called the carrier. The paper had been bagged and was place extra
close to the front door as an extra measure against the weather. At that time of year, most carriers used red
bags.
I talked
with the customer again and told him that there should be a red bag on his
porch with his paper in it. He said that
he had seen the bag earlier and did not know what was in it so he threw it
away. He wanted to know if we could
bring him another paper.
The
Oklahoman had this promotion that if you already subscribed to the Sunday
paper, they would add the daily paper at no additional charge to the
customer. Some liked this and some
didn’t but the marketing people would add the publications nonetheless.
One customer
called the local carrier about this.
They talked and the customer understood that the carrier was required to
deliver the publications listed and as a result, they made a little more money
in the process because the Oklahoman paid the bill for the customer. Actually, they just included the price of the
daily papers in the price of the Sunday subscription so as not to make these
daily papers as something that was free.
Most newspapers make their money in advertising and by adding these free
papers, they can charge their advertisers more.
This one
customer in Mangum just did not want these daily papers. They stacked up or went directly into the
trash. The carrier offered a unique
solution. She said that she drove right
by the subscriber’s trash can on her route and asked if it would be ok if she
put the paper in the trash can when she delivered.
The paper
was deliver as required and placed exactly where the customer wanted it. Sometimes you get exactly what you want. I’m sure that the advertisers that paid a
little extra were not too happy about this arrangement, but it worked perfectly
for the subscriber and the carrier.
Jesus noted
that it didn’t matter what those whom God had sent did, it didn’t meet the
expectations of some. Some people just
won’t be happy with anything.
There was
this one customer in Lawton, Oklahoma.
She was an elderly woman and called the main office with her
complaints. That meant that they showed
up in written format on my morning’s paperwork which I could view online the
evening before. She said that she had
not been getting her paper.
I called and
she answered. I told her I was calling
about her not getting her paper. She said
that she had been getting it but she wasn’t happy with it. Sometimes she thought her neighbor wanted to
steal it. The neighbors hadn’t taken it
yet but they might. Before I could
proffer a solution, this lady launched into a thirty-minute nonstop monologue
about everything wrong with her neighborhood.
I listened
attentively hoping she would take a breath and I might be able to work out what
we needed to do with her newspaper. She
never took a breath.
Out of the
blue she said, “I’ve been talking a lot about myself. I want to hear about you. Where do you live?”
I said that
I lived in Burns Flat.
She remarked
that was where the spaceport was and she asked if I had been into space.
I chuckled a
little and said no.
Her reply was
not anticipated. She said, “Are you
afraid?”
I tried to
explain that nobody had gone into space from Burns Flat, at least not so
far. I noted that if the space industry
did get into the tourism business as they were promoting, tickets for the few
minutes in space might be just beyond my price range.
We parted
cordially after another twenty minutes and her last words were don’t be
afraid to go into space. The discussion never returned to the newspaper. I
was in Lawton about a week later and stopped by her house but she was not
there. That probably saved me half a
day.
Sometimes,
it doesn’t matter what you do or don’t do, say or don’t say; some people are
just not going to be happy. Some people
won’t accept what is right before them if it doesn’t meet their expectations of
reality or logic or philosophical leaning.
It’s just not good enough if it was not what they were expecting to see.
I have to
practice extra restraint for the next few weeks. Some of you know that the political scientist
emerges from within me a few times a year.
It’s fun for me. It’s disturbing
for others as I often cite obscure references such as the Constitution of The United States or the United States Code, and occasionally an epistle or two
from our Founding Fathers.
The former
presumed to be binding; yet the latter often offering insight into the former.
I have noted
that the presidential election does not occur until the first
Monday after the second Wednesday in December. For 2020, that translates to 14 December. That gets me labeled a racist. I can’t make the connection, but that’s the
response.
When I
proffer that about half of the electorate didn’t vote for the guy that is
presumed to have won and we would be wise to let the system run its course so
that claims of fraud and misuse of power and authority by states can be
adjudicated, I am told that this has resulted in a dictatorship.
Again, I
can’t make the connection. Some people
are not happy with anything other than their own thoughts. I won’t preach politics
from the pulpit, but I will preach that we should be able to have civil
conversations and use the sound
mind that God gave us to reach our decisions on any subject without hating
each other or venturing down the path of perpetual name-calling that is so
popular these days.
Some of you
have probably figured out from my political musings elsewhere that the guy I
wanted to win, probably won’t. Believe
it or not, I don’t always get what I want.
The other guy or gal has won many times in my life and I didn’t throw a
temper tantrum or cry that the sky is falling as some are apt to do with anything
that doesn’t go their way.
I would like
to know that the elections were legitimate and that if there was fraud or
corruption that it was dealt with regardless of whether it changes the
immediate outcome or not. Those thoughts
usually land me in the hater category.
It’s tough
to be Constitutionalist in the age where no one reads the Supreme Law of the
Land.
It’s tough
to be a writer in the age of memes.
It’s tough
to desire civil discourse in the age where emotions rule to the exclusion of
coherence.
Enough about
me.
“For John
came neither eating nor drinking, and they say, ‘He has a demon.’ The Son of Man came eating and drinking, and
they say, ‘Here is a glutton and a drunkard, a friend of tax collectors and
sinners.’ But wisdom is proved right by her deeds.”
For some,
neither John nor Jesus met their expectations.
These were expectations rooted in the world. The Kingdom of God would require people to
leave their comfort zones. They must
repent of the ways of the world. They
must turn around and let go of the things that were not of God.
People might
find out that what they envisioned as the proper course for the world was not
in God’s plan.
Jesus would
liberate people from the chains of sin and death, but some were not up to
seeing or hearing what the God of love had in store for them. Some would not receive the good
plans that God had for them.
Wisdom
is proved right by her deeds.
We are
blessed to not seek reasons to remain in our worldly comfort zones but to seek
God and his kingdom and his righteousness in Christ Jesus. Our wisdom begins with the fear of the Lord
and continues into professing Jesus Christ as Lord.
Thank you, God, that we have eyes to see and ears to hear
that Jesus Christ is Lord!
We don’t
always get what we expect.
So often we
are blessed not to get what we deserve.
We are
thankful to receive the gift of life that is freely given.
Thank you,
God, that we have eyes to see and ears to hear that Jesus Christ is Lord!
Amen.
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