Every
system is perfectly designed to get the results it gets. This
now famous and ever so truthful quote is most often attributed to W. Edwards Demming
though it may have first originated with one of his colleagues.
Let’s think about this. Every system is perfectly designed to get
the results it gets. That does not
mean that it produces the desired result.
So, if the system consistently spits out three-wheeled shopping carts,
that is what it is designed to do. The
fact that you wanted four-wheeled shopping carts is irrelevant to the system
that produces those without much balance.
The issue here is how do we address
this. Do we work on other factors than
the system in place?
· If we only had a better sales force.
· If we could produce these dysfunctional carts
in greater volume.
· If our marketing were better.
Only changing the system to one that
produces four-wheeled carts will produce four-wheeled carts. The old adage, when you are riding a dead horse; get off, applies here. If you continue to do the same things you
have been doing, you should expect the same results. If you expect other results, sometimes it is
called beating a dead horse.
Someone, sometime ago put together a
list of government rules
for riding a dead horse. They were
written to show the absurdity of continuing to do things that don’t work. These tongue-in-cheek rules were devised long
before the internet was the ubiquitous form for such distribution, but we are
blessed that the list survived and these golden nuggets are available
online. Here it is.
Beating a Dead Horse
Dakota tribal
wisdom says that when you discover you are riding a dead horse, the best
strategy is to dismount.
However,
government bureaucracies often try other strategies with dead horses, including
the following:
1. Buying a
stronger whip.
2. Changing
riders.
3. Saying things
like "This is the way we always have ridden this horse."
4. Arranging to
visit other sites to see how they ride dead horses.
5. Increasing the
standards to ride dead horses.
6. Appointing a
committee to study the dead horse.
7. Waiting for
the horse's condition to improve from this temporary downturn.
8. Providing
additional training to increase riding ability.
9. Passing
legislation declaring "This horse is not dead."
10. Blaming the
horse's parents.
11. Acquiring
additional dead horses for increased speed.
12. Declaring
that "No horse is too dead to beat."
13. Providing
additional funding to increase the horse's performance.
14. Commissioning
a study to see if private contractors can ride it cheaper.
15. Removing all
obstacles in the dead horse's path.
16. Taking bids
for a state-of-the art dead horse.
17. Declaring the
horse is "better, faster and cheaper" dead.
18. Revising the
performance requirements for horses.
19. Saying the
horse was procured with cost as an independent variable.
20. Raising taxes
(any excuse will do).
And if all else
fails:
21. Promote the
dead horse to a supervisory position
What does any of this have to do with
anything? Oh, we are talking about the
vending machine again. Journalists are
taught not to bury the lead, but when part of your readership stops reading and
jumps to hatred and hateful comments when they cross the word vending machine, burying the lead is the
preferred approach.
What?
Many people did not like the image of
the broken vending machine, so let’s look at the fully functional vending
machine. It produced disconnection from
the body of Christ.
The hope of many was that by putting
in a form and spitting out a turkey and a bunch of food, it would connect
people with the body of Christ. It didn’t.
We made the process more
efficient. No change.
We changed the form. No change.
We changed the form again. No change.
We made the process even more
efficient. No change.
We sent out notices. No change.
We put out hot chocolate and
cookies. No change.
We doubled the number of times that
people said, God loves you. No change.
We operated the vending machine with
genuine Christian love, but the machine produced exactly what it was designed
to produce—food and stuff. Form in;
stuff out.
Our hearts desired inclusion in the
body of Christ. Our hearts desired Kononia.
Our hearts desired that nobody be left out of the fellowship that we
know.
Our vending machine was working against
us. We broke it and did not replace it,
despite requests to do just that from people who presented themselves as
Christians.
We did not replace it. It followed the world’s model and was
conforming us to the pattern of the world.
We somehow got away from the original
model of the church. We lost
fidelity with the original.
Today, the church does not live in a
commune, but we do share with each other.
We do hunger for the teachings of Jesus, not just for academic
edification but to put them into practice.
We do so much together; yet so many remain disconnected.
We sacrifice much to help others. Giving is as natural to us as breathing; yet
some remain disconnected.
We have the desire but have been using
the wrong—the world’s—model for application.
We are part of the reformed tradition of churches. Jesus
Christ is the same yesterday, today, and tomorrow; but his church changes
to complete its mission depending upon the time and place.
Paul said that he became all
things to all people so that some might be saved.
Ecclesia semper reformanda est. This
essay does not need a Latin phrase for coherence, but as you have made it this
far, you deserve one. The church
reformed and always reforming is a good standard. In the last century, we might have used the
term Kaizen.
But, and this is a big but, one of our
improvements was not really an improvement.
The vending machine approach backfired.
It reinforced disconnection, but it worked so easily that we just kept
on filling the machine and leaving people disconnected from the body of Christ.
People remained in their disconnected
comfort zone. Christians who were active
in the body, remained in their self-satisfied comfort zones but felt like they
were connecting. The vending machine not
only hurt those with whom we tried to connect, it was a narcotizing drug for
the body of Christ. Being disconnected
from the body of Christ should have been a discomfort zone, but the vending
machine would not let that happen.
Thanksgiving baskets delivered vending
machine style were mainline heroin to the body of Christ. We should have been connecting with individuals
and families on a year-round basis.
Instead we got a fix at Thanksgiving and another one at Christmas and
the disconnected seldom, very seldom, entered into the fellowship of believers.
But, you could have invited more effectively
when you gave out the baskets.
You could have followed up better.
You could have put more Bibles in the food
boxes.
You could have put cards in the food boxes
telling people how much you love them, and how much God loves them.
You could have…
We did. We beat the dead horse every way that we
could think of, and then some. The
vending machine was faithful to its design:
Form in—stuff out.
While many hateful comments
accompanied my previous forms of discourse on the matter; we are staying the
course of seeking the original model of the church—fellowship among
believers. The interesting thing is that
I have promulgated this or a similar message for the past 4 years.
OK, in fairness, the first year, I
just noted that we had unplugged the vending machine; so even the metaphor has
been refined a little. I got a few
laughs when people explained how they had extended the metaphor rebutting some
hateful comments.
I enjoyed the support but have asked
this body of Christ to leave the vending machine metaphor to me. Your job is to connect.
Many of the disconnect have been
awakened. They might be upset or even
hateful, but they are no longer asleep.
Many of the connected body may still be on the narcotics of the vending
machine high of feeling satisfied by putting a few cans of food into the
machine and going away self-satisfied, but we have at least reached a
semiconscious state. In all parts of
this equation, we need to wake up!
CONNECT! Help open the eyes of those who have been
conformed to the pattern of this world.
Connect now like never before. Abundance in the Twenty -First Century is
inclusion in the body of Christ.
Some people have asked me if
everything has died down now. I hope not! Even if it is only anger and hatred directed
my way at the moment, the effects of
the narcotic need to wear off. We need
to connect and that is hard to do with people who are asleep or drugged.
Connecting the disconnected is
something that we do year-round. We are
on a mission to share the good news and connect the disconnected. Not all will connect, but some will.
Some will break away from the pattern
of the world and desire to know the love of God in the fellowship of believers.
Some who read this will still be
anchored in the model of the world and cry foul, saying that’s not love. If that’s you, please read Mark
10:17-31 with special attention verse
21 before composing your dissent or hate-ridden comments.
Consider that the church has forgotten
how to speak the truth in love. The
young man in this pericope was content in his stuff, so much so that something severe
was needed to liberate him from that which had become his god.
If you are active in a church—sideline
commentator does not constitute active--ask
God for wisdom and discernment in how we take the gospel to the world and how
we connect with those who are disconnected.
If you are a Christian
tourist or on the sidelines, isn’t it time to get
on the playing field of discipleship.
It
comes with a cost. You must leave
the comfort of your recliner behind, but it is worth it.
Do I think that this short exposition
will move the church out of the vending machine model and forward to what today’s
model of Koinonia looks like? No.
But I hope that it will prompt some to
pray and ask God for wisdom. Don’t
pray asking God to confirm your comfort zone. Ask him to show you what the church should
look like in this century. I have it on
good authority that he gives
his wisdom generously to those who earnestly seek him.
Consider that early
church near Jerusalem. There was koinonia and people wanted what the
believers had. They came to be saved in
large numbers. They wanted what the
believers had—fellowship. We see
abundant life begin to manifest itself in the fellowship of believers.
We won’t look exactly the same. In
fact, there were many differences in that church and each of the churches
planted that first century, but the fellowship of believers was and is essential
to all. Fidelity to that fellowship must
be brought back into the modern church.
I don’t see how we can do that and
keep the old gods of the vending machine.
I don’t see why we would want to?
Our God is a jealous God. His
model is love. His people know
fellowship. God’s people connect. The vending machine disconnects. We cannot serve two masters!
And all the people said…
Why can’t you just let this go? If you
were expecting an Amen, well that’s probably somewhere down the road when we are
reading about old church vending machine models in history class.
Why can’t I just let this go?
We let it go for too long and we
replaced fellowship with disconnection.
OK, but do you really have to be so passionate
and persistent with this message?
Jesus doesn’t like the lukewarm
setting. Why should I?
But you could have tried…
We are not beating the dead horse any
longer. Vending machine is out. Love and fellowship are in. We are connecting. We are taking the good news to our community
and beyond.
We have returned to the fellowship of
believers. Some who have been sleeping
or drugged by the world’s model will awaken, sober up, and connect.
CONNECT THE DISCONNECTED!
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